General

Lineup & Schedule

• Are there any aftershows?
• Is there a schedule of performances?
• Who is performing?

Allowed & Prohibited Items

• What items are allowed & prohibited?
• What is the bag policy?

Health, Safety & Security

• Safety at Sips & Sounds

Tickets

• When/How will I receive my ticket?
• I have a question about my tickets
• Are there Single Day tickets?
• Can I buy tickets from Craigslist, Stubhub or other broker sites?
• Where is the box office? What are the hours?
• Children at the festival (‍Age Limit for Ticket Purchase)

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Getting Here & Getting Home

• What time do gates open each day?
• Where can I park?
• Where is the entrance to the festival?
• How do I get to the festival?
• What hotel packages are available?

General Info

• Is the festival cashless?
• Does the festival have any merchandise? Clothing for sale?
• Is there a mobile app?
• Do you have lockers available for rent?
• Where is the lost & found?
• Family Services

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Accessibility

• What ADA and Accessibility accommodations are available?
• Accessible Festival Entrances
• Where is the ADA Accessibility Center onsite?
• How do I gain access to the accessible viewing areas?
• Wheelchair Accessibility / Where can I charge my power wheelchair?
• Is ASL provided for musical performances? What other accessible services do you offer?

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Contact Us

• I’m a band/artist. How can I play the festival?
• How do I contact the festival?